Usage of AI
GlutenSpot uses agentic AI to research restaurants, grocery stores, and events to find key facts that build a gluten policy profile. AI helps categorise restaurant information into structured fields. The AI does not certify gluten-free safety. Instead, it shows the available facts and confirmation status so diners can make informed decisions. AI is used on this project because the global scale of the project and the frequency of data updates would not be viable to conduct solely by humans.
Once data has been collected, the GlutenSpot AI agent reaches out to the restaurant, store, or event to confirm what it has found and to ask for additional details it could not find publicly. This process is human-in-the-loop, meaning that if the AI is uncertain whether it has understood a member of staff, it will ask GlutenSpot staff to confirm. Once the AI has completed this process, the final report of the responses and the communication history are passed on for a human to sign off.